Why are we here?

Spreading benefits through research, bringing product and initiative to be solution for many people

Vision
Mission
  • Mainstreaming research in every business and technology initiative

  • Making research feel easier to carry out for various business needs

Meet The Team

Muhammad Risal (Researcher)

Strategize customer-centric service

About 5 years in user research, Former User & Product Researcher at Telkom Indonesia and Tokopedia

Zulkhaedir P. (Data Analyst)

Develop strategy through data

Master of Business Analytics at The University of Auckland (New Zealand) and Former Growth Analyst at Octopus Indonesia

Hadi S. (Experience Designer)

Transform insight into design solution

About 5 years in experience design, Product Designer at Tokopedia

We have extensive experience in uncovering needs and transforming insights to build customer-centric services

Al Ihsan (Software Engineer)

Build digital infrastructure

Former Software Engineer at Telkom Indonesia and Bhinneka

<< We are a manufacturer of user insights. In developing the necessary solutions, we also provide services that can transform these findings into design solutions, digital platforms, and more >>

Here's what our user say

”Every day, they strive to improve their service to the clients by developing the right blend of technology and creativity to make sure every job done is done as efficiently as possible.”

- Clarice Turner

”Every day, they strive to improve their service to the clients by developing the right blend of technology and creativity to make sure every job done is done as efficiently as possible.”

- Clarice Turner

”Every day, they strive to improve their service to the clients by developing the right blend of technology and creativity to make sure every job done is done as efficiently as possible.”

- Clarice Turner

”Every day, they strive to improve their service to the clients by developing the right blend of technology and creativity to make sure every job done is done as efficiently as possible.”

- Clarice Turner

Contact Us Now for Assistance

Reach out to us for expert guidance on user research and market understanding for your SME business.

email: connect@userobserver.com

Phone: +6282349970673

Samata, Gowa, South Sulawesi

Address

Samata, Gowa, South Sulawesi

Hours

Mon-Fri 9am - 4pm